Lean Solutions Group has been awarded the Gold Award for Best Employee Engagement Strategy in Colombia at the 2025 CX Summit, recognizing its innovative AI-powered solution for monitoring employee wellness. By automating emotional state assessments and enabling timely, empathetic interventions, the company is helping organizations improve retention, morale and overall workplace culture.

Lean Solutions Group, a leading provider of strategic services to the transportation, logistics, and retail industries, today announced its top recognition at the 2025 CX Summit: the Gold Award for Best Employee Engagement Strategy in Colombia. Presented by the Colombian BPO Association (BPrO), the award celebrates technology innovation for Human Resources. It was presented to Lean Solutions Group at the 2025 CX Summit's award ceremony, the largest CX event in Latin America, on May 8, 2025, in Cartagena, Colombia.

Lean Solutions Group uses AI technology to automate the canvassing of an organization's employees for their perceived emotional states. Responses can be captured as a snapshot for a rapid health check, or as a trend tracked over any timeframe, providing a scalable way to identify employee situations that could affect well-being and impact business performance. By equipping the organization to intervene when employee feedback warrants action, Lean Solutions Group helps its clients reduce turnover and improve morale.

"The toughest productivity barrier is the one you don't see: what's happening in the minds and attitudes of your employees," said Alejandro Romo, Chief Human Resources Officer at Lean Solutions Group. "Now, our clients can easily engage employees through technology for insights into their states of mind, enabling leaders to respond with empathy and action. This helps strengthen retention and performance, while fostering a healthier, more connected workplace culture for all employees, with the added potential for significant cost savings."

The company piloted this AI-powered technology solution with its own employee population and credits it, with its collaborative culture, as a key factor in achieving industry-leading employee retention.

With more than a decade of experience partnering with clients on their talent strategies, Lean Solutions Group helps its clients make better-informed decisions with technology- and human-driven insights. To learn more about the company's technology-enabled solutions, visit https://www.leangroup.com/technology/studioq.