Salvador Technologies’ Critical Infrastructure and Industrial Customers Recovered from CrowdStrike Outage within Minutes

Company's cyber-incident recovery platform enabled customers to maintain full operational continuity with no dependency on IT protocols

Rehovot, Israel (July 30, 2024) - Salvador Technologies, the pioneering cyber-incident recovery platform provider for critical infrastructures and industrial organizations, today announced that the company's technology and platform enabled its customers to maintain operation continuity during the recent CrowdStrike outage.


The CrowdStrike outage occurred on July 19, 2024 leading to millions of Windows systems failing worldwide and displaying the infamous blue screen of death (BSoD). This massive outage was triggered by a botched software update from security vendor CrowdStrike, impacting an estimated 674,000 direct customer relationships of CrowdStrike and Microsoft and causing an indirect impact on more than 49 million entities. The downtime caused by the outage has ranged between two days and a week with many companies still struggling to fully recover.

Salvador Technologies reports that its critical infrastructure and industrial customers using the company's cyber-incident recovery platform for automating their recovery processes and securing their systems were able to return to full and normal operations within minutes of understanding that their systems and machines were down due to the CrowdStrike outage. In most instances, customers were able to execute their recovery even before their main IT servers were available.

"The CIO of a leading medical center customer told us last week that the CrowdStrike outage initially suspended the operations of thousands of workstations throughout its main facility. Manually restarting and fixing these workstations would have required several days of nonstop work, putting the lives of patients at risk, while costing the hospital millions of dollars in labor costs and operational downtime," explained Alex Yevtushenko, Co-Founder and CEO of Salvador Technologies. "We are proud to report that our platform enabled this hospital and many additional critical infrastructure customers to independently recover from the outage with minimal downtime and without reliance on a resolution from CrowdStrike."

Salvador Technologies has tens of critical infrastructure and industrial customers in manufacturing, water, energy, maritime and additional sectors, mostly in the United States and Europe.

Salvador Technologies' air-gapped cyber-incident recovery platform consists of hardware connected to the HMI or SCADA, an agent software and a monitoring system, enabling full visibility of the operations. The platform protects customer data from being attacked and, in case of an incident, bypasses standard recovery protocols to enable a full recovery from cyber-incidents and any malfunction within minutes.

"The CrowdStrike outage serves as a stark reminder that cyber-incidents, whether from IT failure or cyber-attacks, are inevitable," added Yevtushenko. "Going forward, CISOs must not only focus on preventive measures, but also build a robust recovery strategy and solution to maintain operational continuity and minimize the downtime impact of unavoidable incidents."

About Salvador Technologies

Founded in 2020, Salvador Technologies provides security failover technology for cyber-incident recovery and downtime prevention in Industrial Control Systems (ICS) and Operational Technology (OT) organizations. Its innovative solution bypasses standard cyber-incident recovery protocols and forensics measures, minimizing downtime, and regains operations within an astonishing 30-second timeframe. The company's platform is used by some of the world's most secure critical infrastructure organizations, including manufacturing, aerospace, maritime, energy and water companies. For more information, please visit www.salvador-tech.com.

Press Contact
Tony Miller
+972 544 870 808
tony@noteya.com

Featured Product

Supply Chain Management by Elisa IndustrIQ

Supply Chain Management by Elisa IndustrIQ

Elisa IndustrIQ's Supply Chain Management (SCM) solution is designed to enhance productivity, efficiency, and effectiveness throughout the entire supply chain. This advanced solution focuses on improving flexibility and responsiveness in both planning and operation execution, crucial for adapting to rapidly evolving markets. Our solution facilitates business growth by offering end-to-end visibility, essential for efficiently managing and streamlining supply chains. Key features include AI-powered demand forecasting, automated quoting and purchasing, intelligent replanning capabilities, structured collaboration tools, and direct supplier integration. These features can be tailored to align with your business and financial objectives, adding a strategic dimension to sales and operations planning and execution. The solution is designed to meet the manufacturing industry's needs for speed, resilience, and efficiency, primarily through innovative approaches to reduce business friction.