I.C.T's engineer Lucas brought expert wave soldering support to a Japanese client in the Philippines, ensuring the W2 machine met high standards for digital set-top boxes. Discover how I.C.T's global service delivers reliability and precision for manufacturers worldwide.

As the engineering supervisor for a Japanese electronics manufacturer in the Philippines, my role is to keep our production of digital set-top boxes and RF products running like clockwork. Precision is everything, and when we invested in the I.C.T W2 Wave Soldering Machine, we needed a partner who could match our high standards. I.C.T proved they were up to the task.

In April 2024, Lucas, an I.C.T engineer, arrived at our factory with a clear goal: to ensure our new wave soldering machine was perfectly integrated into our production line. From the outset, Lucas's expertise was evident. He didn't just install the W2; he dove into the specifics of our product requirements, calibrating the machine to deliver precise solder joints for our complex PCBs. Every setting, from solder wave height to thermal profiles, was fine-tuned to meet our stringent quality demands.

What impressed me most was I.C.T's customer-centric approach. Lucas worked side-by-side with our team, listening to our needs and adjusting the setup to fit our workflow. His hands-on support ensured the W2 performed flawlessly, boosting our confidence in meeting tight production schedules. This experience highlighted I.C.T's core strength: delivering reliable equipment backed by exceptional global service.

I.C.T's value goes beyond their machines. Their commitment to on-site support, like Lucas's visit, ensures manufacturers can rely on their equipment anywhere in the world. Whether it's SMT pick-and-place systems or complete production lines, I.C.T provides solutions that prioritize quality and efficiency. For us, their support has been a cornerstone of our ability to produce high-end electronics consistently.

For manufacturers looking to elevate their production, I.C.T offers the expertise and reliability you need. Reach out to smt@smt11.com to learn how their global support can transform your operations.